FAQ | Qatris

Where are your products made?

All our jewelry is designed and crafted by skilled artisans using ethically sourced materials. We pride ourselves on maintaining the highest standards of quality and artistry.

Can I track my order?

Yes, once your order is shipped, we will provide you with a tracking number to monitor the delivery status.

How can I contact Qatris Jewelry?

You can reach us through our Contact Us page or email us directly at [insert email address]. Our customer service team is happy to assist with any inquiries.

What is Qatris Jewelry?

Qatris Jewelry is a premium jewelry brand specializing in unique, handcrafted designs. We offer a range of products including rings, necklaces, earrings, and bracelets, all crafted with high-quality materials and exceptional craftsmanship.

What payment methods do you accept?

We accept major credit cards, PayPal, and other secure online payment methods. For more details, visit our payment policy page.

Do you offer custom jewelry designs?

Yes, we specialize in creating bespoke jewelry pieces. Contact us with your design ideas or preferences, and our team will work closely with you to bring your vision to life.

Do you ship internationally?

Yes, we ship worldwide! Shipping costs and delivery times vary based on your location. Please check our shipping policy for more information.

How can I place an order?

You can browse and purchase our products directly from our website. Simply select your desired item, add it to your cart, and follow the checkout process.

What is your return/exchange policy?

We offer a hassle-free return or exchange policy for eligible items within 30 days of purchase. Please ensure the item is unworn and in its original condition. Custom-made pieces are not eligible for returns.

How do I care for my jewelry?

To maintain the beauty of your Qatris Jewelry, avoid exposure to harsh chemicals, perfumes, or prolonged moisture. Store your pieces in their original packaging or a soft cloth pouch when not in use.